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Date Posted

May 23, 2015

Company

Box & Cedar Ltd

Job Title

Nurse (Call Centre) At Box & Cedar

Job Type

Permanent

Description

Box & Cedar is an HR Consulting Firm. We believe in the power of people and exploiting it to the maximum because we know that people are the greatest assets of any organisation.
We have distilled our products into what we call the 3S- Sourcing, Sieving and Stimulating.


Nurse (Call Centre)

Job Description:

  • Answer call professionally
  • Respond to customers enquiries
  • Research required information using available resources
  • Handle and resolve customer complaints
  • Provide customers with product and services information
  • Enter customer information
  • Identify and escalate priority issues
  • Route calls to appropriate resources


Minimum Qualification:

  • RN, RM, BSc. Nursing


Knowledge & Skills:

  • Possess good verbal and written communication skills.
  • Listening skills
  • Problem analysis
  • Problem solving
  • Customer service orientation
  • Telephone etiquette
  • Organizational skills
  • Attention to detail
  • Initiative
  • Adaptability
  • Team work
  • Stress tolerance
  • Resilience

Year of Experience

Does Not Matter

Salary

Date Available

Recruiter's URL

http://www.boxandcedar.com/findjob/job_details?jid=59

Location

Lagos

Closing Date

   
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