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Job Details

Date Posted

Jun 05, 2015


IntraHealth International

Job Title

Senior Operations Manager At IntraHealth International

Job Type



IntraHealth International is a global health non-profit organization whose mission is to empower health workers to better serve communities in need around the world. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships. IntraHealth was incorporated as an independant non-profit in 2003 when it separated from the University of North Carolina where its programs had resided since 1979. Over its 35 year history, IntraHealth has worked in 100 countries. It receives funding and support from the US government, US foundations and corporations, multinational organizations and individuals who share IntraHealth's mission and committment to global health.

Senior Operations Manager

Job description

Listing Info

Why Choose IntraHealth
Would you like to be a part of purposeful work that saves lives?
For 35 years, in 100 countries, IntraHealth International has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships.

As a global champion for health workers, IntraHealth International advocates for the role of the health worker as critical in saving lives and helping the world to achieve the Millennium Development Goals. We partner with governments, NGOs, the private sector, and other organizations to foster policies that empower health workers to better serve communities in need.


The Senior Operations Manager will be a senior member of the IntraHealth project leadership team in Nigeria. S/He will assist the Country Director with the strategic oversight and stewardship of project financial resources and contracting processes and s/he will ensure full compliance with USAID regulations. S/he collaborates with the Chief of Party to ensure activities are budgeted and implementation of activities is within the approved budget. S/he conducts special studies including PEPFAR annual Expenditure Analysis to analyze financial expenditures and submit reports to donors as requested. This position, with proper legal advice, ensures that IntraHealth policies and procedures are compliant with Nigerian law and effectively implemented throughout the program. S/he will be the principal financial representative of the project as well as coordinate the financial and administrative and HR functions and support to project zones.

The Senior Operations Manager will report to the Chief of Party.

Essential Functions

• Leads the development, monitoring, and review of the project budget and ensure effective development of monthly projections and cash advance forecasts
• Ensures compliance with donors’ agreements and that all activities are implemented as per the approved agreement and budget.
• Ensures accurate financial forecasts and secure adequate and timely financing for activities and procurements with close consultation with the Finance and Program units
• Oversees the preparation of high quality financial reports as well as all expenditure analysis report.
• Provide direct mentoring and oversight to project staff performing financial and administrative functions
• Advise senior leadership regularly on financial and operations-related matters
• Ensures that financial management systems provides accurate, current and complete disclosure of financial transactions, aligned with IntraHealth’s policies and procedures
• Designs and implements sound internal control systems to safeguard assets, financial records and documents of the organization
• Serves as liaison with external auditors, facilitates internal and external audit undertakings.
• Prepares responses to audit findings and follows-up on the implementation of audit recommendations.
• Monitor implementation of action/corrective action plans relative to both internal and external audits and report back to the Chief of Party and IntraHealth Headquarters

Education & Experience
• Bachelor’s degree required, Master’s degree preferred, in administration, finance or similar field; or an equivalent combination of education and experience.
• At least 6 years of experience in accounting and/or auditing in an international environment essential.

Other Requirements

• Demonstrated management experience in finance, administration, management and public health.
• Experience in financial and administrative management of donor-funded projects, preferably on large and complex USAID projects.
• Membership in a relevant professional body.
• Certification with a local accounting professional body and extensive knowledge of Nigerian financial laws and regulations.
• Excellent written and oral communication skills in English.
• Computer literacy in MS Office applications including Word, Excel, PowerPoint, and Outlook. Knowledge of QuickBooks and Serenic is a plus.

• Innovation- Develops new, better or significantly different ideas, methods, solutions or initiatives within your role that result in improvement of IntraHealth's performance and meeting objectives, results and global commitments.
• Accountability- Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth's success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.
• Service Excellence- Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
• Managing Performance- Ability to plan and design practices processes and procedures that allow for effective management of people, resources and processes to optimize overall performance. Managing for performance includes the ability to delegate and encourage growth and leadership across the team(s) as part of maximizing performance and productivity.
• Strategic Thinking- Applies organizational knowledge to identify and maintain focus on key success factors for IntraHealth while recognizing, anticipating and resolving organizational challenges. Ability to develop organization- and industry-specific expertise and apply sound decision making processes to reach productive resolutions that translates strategy into actionable plans.
• Effective Communication (Oral and Written)- Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors\
• Risk Management- Knowledge of processes, tools and techniques for assessing and controlling the organization's exposure to risks of various kinds; ability to apply this knowledge appropriately to diverse situations.

Summary Of Benefits

IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package. We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.

IntraHealth International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Year of Experience

5-10 year


Date Available

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