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Job Details









Date Posted

Jun 08, 2015

Company

Reli Communication Limited

Job Title

Customer Care Rep.At Reli Communication Limited

Job Type

Permanent

Description

RELI is an organization with more than 20 years of experience on the market for holiday homes. In the South of France and Spain we have a varied offer: charming villas with swimming pool, country cottages, small castles, chalets and apartments. These properties were visited and inspected by us. Please contact us and we love to help you finding the property that fulfills your expectations for a perfect holiday.

Our website gives you the description of the property, the availability and an extensive number of pictures of the property to give you a clear view on that particular property.


Customer Care Rep.

Description

• Refer customers request beyond his/her limit to appropriate authority
• Process customer care services and product request
• Make and receive calls on behalf of the organization
• In charge of the companies social media (Face book, twitter account etc.)
• Attend to customers inquiries/queries on company’s product promptly and efficiently
• Attracts potential customers by answering product and service questions
• Acts as the first point of contact on behalf of the organization
• Resolves product or service problems by clarifying the customer's complaint
• Perform Any other job assigned by management

Skills Required
• Good customer service skills
• Good relations skills
• Good interpersonal skills
• Good problem solving skills
• Good documentation and record keeping
• Good reading and listening skills
• Good dress sense

Educational Qualification
• HND Graduate only (Minimum Lower Credit)
• Experience in customer care officer the consulting firm will be an added advantage

Year of Experience

Does Not Matter

Salary

Date Available

Recruiter's Email

relicomms@gmail.com

Location

Lagos

Closing Date

   
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