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Job Details

Date Posted

Jun 10, 2015


Citreel Oil And Gas Services

Job Title

Graduate Technical Support Executive At Citreel Logistics And Haulage

Job Type



Citreel Logistics and Haulage offers a complete cycle of end-to-end Supply chain logistics services to facilitate domestic and international freight transportation, and integrated logistics management, haulage and distribution services to various subsidiaries of the group, and bulk haulage to other corporate organizations within the private and public sectors of the economy.

Technical Support Executive


  • Ability to provide solutions to technical problems that may arise in an organization.
  • Should have the ability to establish and maintain contact with customers.
  • Should have professional approach towards problems and responding to them in a timely manner.
  • Should have basic and advanced level skills on computer and understand the technical process.
  • Responding to the issues of servicing with effective skills.
  • Should know how to tackle the issues of technical support.
  • Answering phone calls, writing replies to emails and excelling in customer service.
  • Providing technical solutions to different problems of clients by taking help of different tools.
  • Ensure that the call comments are properly arranged and suitable information is provided to clients.
  • The standard of each call should be properly maintained in a comprehensive manner taking into view each aspect of attending the customer, listening to their problems and offer appropriate solutions to them.
  • Should have the ability to work in a team and interact with the client.

Qualifications and Requirements

  • Bachelor's Degree in any discipline preferably in the Social Sciences, Law or Humanities discipline.
  • Professional qualification will be an added advantage.
  • A minimum of 1-3 years relevant work experience.
  • Good organizational skills with excellent attention to detail.
  • Must have strong technical acumen.
  • Must possess excellent verbal and written communication skills along with a demonstrated ability to interface with all levels of management.
  • Proficiency in MS Office Suite, including presentations

Year of Experience

1-3 year


Date Available

Recruiter's Email



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