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Job Details








Date Posted

Jun 13, 2015

Company

Wipro

Job Title

Lead Administrator Storage At Wipro Limited

Job Type

Permanent

Description

Wipro Limited. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of over 140,000, serving clients in 175+ cities across 6 continents.


Lead Administrator Storage


Roles & Responsibilities

  • As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
  • Ensure proper communication and quick resolution as a crisis manager.
  • Responsible for Vendor Management and people management.
  • Drives day to day operations and work plan allocation/management.
  • Conduct periodic reviews with teams.
  • Weekly and monthly status reports to higher management.
  • Participate in business meetings with various stake holders.
  • Take corrective actions based on the customer satisfaction surveys.
  • Drive service improvement programs.
  • Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
  • Effort estimation/reviews on need basis for new projects.


Qualification

  • Minimum work experience: 5 - 8 years.


Mandatory Skills:

  • NetBackup Backup Storage, Infra Storage Administration, Backup and Recovery, Storage Admin, Platform Support, Infra Performance and Optimization.


Desirable Skills:

  • BackupExec Backup.


Language Skills:

  • English Language "As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
  • Ensure proper communication and quick resolution as a crisis manager.
  • Responsible for Vendor Management and people management.
  • Drives day to day operations and work plan allocation/management.
  • Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
  • Participate in business meetings with various stake holders.
  • Take corrective actions based on the customer satisfaction surveys.
  • Drive service improvement programs.
  • Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
  • Effort estimation/reviews on need basis for new projects."

Year of Experience

5-10 year

Salary

Date Available

Location

Lagos

Closing Date

Not Stated
   

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