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Job Details

Date Posted

May 05, 2015


Etisalat Nigeria

Job Title

Manager - Field Operations At Etisalat Nigeria

Job Type



Etisalat Nigeria commenced commercial operations on 23 October 2008 with a promise to deliver innovative and quality services in Nigeria, Since then, Nigeria has continued to witness its innovative services.

Etisalat redefined speed with the roll-out of the unique 3.75G HSPA+ network and It has continued to prove itself an innovative company keen to give its subscribers the best possible experience at the most affordable price.

Its innovation has led to the growth of its active subscriber base to over 12 million. Today, Etisalat has network coverage in all 36 states of the federation including Abuja, the federal capital territory as it continues to build its network and expand to new locations.

In March 2009, the NCC adjudged Etisalat as Nigeria’s best network based on quality of service indices measured by the regulatory body; in 2011 after a similar assessment, Etisalat’s network was once again rated best. To date, Etisalat Nigeria has won several industry awards for its innovation and quality service delivery. Some of these include: Brand of the Year, Fast Growing GSM Company of the Year, Best Marketing Company, Most Innovative Corporate Social Responsibility Company, Friendliest Tariff Mobile Operator and Best Telecoms Customer Service among others.

Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Manager - Field Operations

Job Summary       

Manage and oversee all network operation activities of assigned region, ensure strict compliance to laid down rules guiding change execution and manage the regional field team to effectively oversee all routine and corrective maintenance.       


Principal Functions          

Manage the regional access,power and transmission availability; optimise diesel delivery and consumption,spares and consumables to reduced OPEX as well as effective vendor management,contract enforcement, SLA and penalty application.

Manage quality network growth in assigned region by ensuring there is a good handshake with Etisalat Planning, Implementation and vendors EOT teams.

Ensure the regional team conduct timely and qualitative PAT programs, RFS and PAC as per the approved company process, as well as on-air announcement once meet the minimum acceptance criteria

Manage incidence report for top management use, address issues highlighted in the individual cluster weekly report and generate monthly reports to guide management decision making.

Ensure proper audit, inventory and documentation of all sites active and passive equipment in the region

Manage the Regional EOT and FMOP bi-weekly and monthly meetings with relevant stakeholders for network availability and team performance improvement

Develop enhanced programs for effective preventive and routine maintenance for all nodes, network element and seamless/effective capex/Opex replacement project as at when due in the region.

Ensure FMOP team supervision,spot checks, confirmation and sign-offs of all JCF to checkmate vendor team for effective execution of the schedule accurately

Manage change requests, faults escalation and resolution and ensure TTs are correctly/accurately closed through the regional field team

Manage the human and material resources across the region and ensure staff development as well as fostering team work spirit and effective communication.

Ensure your team perform regular and strict followup with colo outages for effective/timely fault resolution within the agreed SLA and mitigate re-occurring outages as well as any other duties as assigned by the Head, Field Operations.   

Educational Requirements             


First degree in Engineering or a related field    

Experience, Skills & Competencies          


Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.

Control Network Technologies

Radio Access Technologies

Delegation / Supervisory

Influencing and Negotiation



Passion for Excellence


Empowering people

Growing people

Team work

Customer Focus

Method of Application

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Year of Experience

5-10 year


Date Available

Recruiter's URL¶ms=jxuPPvfbryYOBqsnE1sQU2NoscSk2h-kIhnoYQsgQHWyfZbpcZCbHh8bXlhWCRvt&oas=bmqzupICZdOFL6yy6F0Jlw..



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