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Job Details









Date Posted

May 06, 2015

Company

Possible And Affordable Solutions Limited

Job Title

Graduate Customer Service Representative At Possible And Affordable Solutions Limited

Job Type

Permanent

Description

We design, produce and sell FURNITURE of all kinds; home, office, hotel, boutique, interior solutions/decorations. We are concerned with functions and aesthetics.
 

Customer Service Representative

Job Description

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Suggest solutions whemalfunctionshas default.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Work with customer service supervisor to ensure proper customer service is being delivered.

Educational and Experience

  • HND/BSc
  • 1 year + Experience.

Year of Experience

1-3 year

Salary

Date Available

Recruiter's Email

career@possibleandaffordable.com

Location

FCT

Closing Date

   
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